<BEA-101020> ATG servlet 因异常而失败

如何解决<BEA-101020> ATG servlet 因异常而失败

我是 WebLogic 服务器的新手，我正在尝试运行 ATG Commerce Reference Store。在我点击 crs 的所有设置和配置之后，它抛出空指针异常：

####<Jun 25,2021 7:31:05 PM IST> <Error> <HTTP> <cavisson-ProLiant-ML10-v2> <atg> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1624629665518> <BEA-101020> <[ServletContext@1677939697[app:atg.ear module:crs path:/crs spec-version:2.5]] Servlet Failed with Exception
at atg.multisite.RepositorySiteStorageAdapter.getSiteConfiguration(RepositorySiteStorageAdapter.java:621)
    at atg.multisite.RepositorySiteStorageAdapter.getSiteRepositoryImpl(RepositorySiteStorageAdapter.java:557)
    at atg.multisite.RepositorySiteStorageAdapter.getSite(RepositorySiteStorageAdapter.java:459)
    at atg.multisite.RepositorySiteStorageAdapter.getSite(RepositorySiteStorageAdapter.java:400)
    at atg.multisite.SiteContextManager.getSite(SiteContextManager.java:221)
    at atg.multisite.SiteContextManager.getSiteContext(SiteContextManager.java:504)
    at atg.multisite.SiteSessionManager.handleSiteRequest(SiteSessionManager.java:298)
    at atg.multisite.SiteContextPipelineservlet.service(SiteContextPipelineservlet.java:375)
    at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
    at atg.servlet.pipeline.HeadPipelineservlet.passRequest(HeadPipelineservlet.java:1271)
    at atg.servlet.pipeline.HeadPipelineservlet.service(HeadPipelineservlet.java:952)
    at atg.servlet.pipeline.PipelineableServletImpl.service(PipelineableServletImpl.java:272)
    at atg.filter.dspjsp.PageFilter.innerDoFilter(PageFilter.java:349)
    at atg.filter.dspjsp.PageFilter.doFilter(PageFilter.java:208)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)

我已经在谷歌上搜索过，没有找到答案（Oracle 文档说 BEA-101020 错误代码指出发生了错误，我们应该阅读日志。