微信公众号搜"智元新知"关注
微信扫一扫可直接关注哦!

调用

如何解决调用

我的公司购买了 twilio 许可证。现在我正在尝试使用 twilio studio 配置一个简单的流程,如下所示:

enter image description here

逻辑是,Azure 警报触发并呼叫 twilio 号码,并且在 twilio 之后,使用拨出呼叫小部件“call_user_1”必须拨打我的号码并且它可以工作。一个问题是它连续给我打了 3 次电话,总共三个电话大约 30 秒(最后一个通话持续时间大约为几秒,另外两个大约每个 10-15 秒)。

一个问题是第二个小部件,从第一个到第二个的转换不起作用。如果我没有接听,它总是在我的电话号码的同一时间呼叫我在第二个小部件中添加的同事号码。

所有设置都是认的,我只在跟随 json 电话号码时更改:

    {
  "description": "Reperibilità_Infra_2","states": [
    {
      "name": "Trigger","type": "trigger","transitions": [
        {
          "event": "incomingMessage"
        },{
          "next": "call_user_1","event": "incomingCall"
        },{
          "event": "incomingRequest"
        }
      ],"properties": {
        "offset": {
          "x": 40,"y": -190
        }
      }
    },{
      "name": "call_user_1","type": "make-outgoing-call-v2","transitions": [
        {
          "event": "answered"
        },"event": "busy"
        },{
          "next": "call_user_2","event": "noAnswer"
        },"event": "Failed"
        }
      ],"properties": {
        "machine_detection_speech_threshold": "2400","detect_answering_machine": false,"offset": {
          "x": -500,"y": 140
        },"recording_channels": "mono","timeout": 60,"machine_detection": "Enable","trim": "do-not-trim","record": false,"machine_detection_speech_end_threshold": "1200","machine_detection_timeout": "30","from": "twilionumber","to": "mynumber","machine_detection_silence_timeout": "5000"
      }
    },{
      "name": "call_user_2",{
          "event": "busy"
        },{
          "event": "noAnswer"
        },{
          "event": "Failed"
        }
      ],"offset": {
          "x": 100,"y": 420
        },"from": "twilio","to": "mycolleaguenumber","machine_detection_silence_timeout": "5000"
      }
    }
  ],"initial_state": "Trigger","flags": {
    "allow_concurrent_calls": false
  }
}

有一种说法:

  • call_user_1,如果我很忙,请再试一次我的号码,如果继续忙,请继续使用第二个小部件;
  • call_user_1 如果我在通话后没有接听,我正在忙或通话失败,请继续使用 call_user_2 中的号码;

谢谢

版权声明:本文内容由互联网用户自发贡献,该文观点与技术仅代表作者本人。本站仅提供信息存储空间服务,不拥有所有权,不承担相关法律责任。如发现本站有涉嫌侵权/违法违规的内容, 请发送邮件至 dio@foxmail.com 举报,一经查实,本站将立刻删除。