如何解决在 WSO2IS 中的 userportal/myaccount 中的 SMSOTP 登录期间更新手机失败并出现 SMSOTPException：用户存储中不存在用户
启用 SMSOTP（在 5.10.0 中，本指南 https://is.docs.wso2.com/en/5.10.0/learn/configuring-sms-otp/#configuring-sms-otp），当使用用户“john.doe@example.com”（属于租户“example.com”和没有手机在他的个人资料页面）并选择SMSOTP作为多因素方法，系统正确询问用户的手机号码。输入号码并点击“更新”后，我们会看到一个错误屏幕，内容为：
Authentication Error!
Something went wrong during the authentication process. Please try signing in again.
同时，IS 上会记录以下异常：
[2021-01-06 09:25:45,337] [29a19470-2433-4f3b-9f58-523f2eecd51c] DEBUG {org.wso2.carbon.identity.authenticator.smsotp.SMSOTPAuthenticator} - Updating mobile number for user : john.doe@example.com@example.com
[2021-01-06 09:25:45,338] [29a19470-2433-4f3b-9f58-523f2eecd51c] DEBUG {org.wso2.carbon.identity.authenticator.smsotp.SMSOTPUtils} - User does not exist in the User Store
[2021-01-06 09:25:45,338] [29a19470-2433-4f3b-9f58-523f2eecd51c] ERROR {org.wso2.carbon.identity.application.authentication.framework.handler.step.impl.DefaultStepHandler} - Authentication Failed exception! org.wso2.carbon.identity.application.authentication.framework.exception.AuthenticationFailedException: Failed to get the parameters from authentication xml file.
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPAuthenticator.initiateAuthenticationRequest(SMSOTPAuthenticator.java:184)
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPAuthenticator.process(SMSOTPAuthenticator.java:114)
at org.wso2.carbon.identity.application.authentication.framework.handler.step.impl.DefaultStepHandler.doAuthentication(DefaultStepHandler.java:506)
at org.wso2.carbon.identity.application.authentication.framework.handler.step.impl.DefaultStepHandler.handleResponse(DefaultStepHandler.java:480)
at org.wso2.carbon.identity.application.authentication.framework.handler.step.impl.DefaultStepHandler.handle(DefaultStepHandler.java:179)
at org.wso2.carbon.identity.application.authentication.framework.handler.sequence.impl.GraphBasedSequenceHandler.handleAuthenticationStep(GraphBasedSequenceHandler.java:417)
at org.wso2.carbon.identity.application.authentication.framework.handler.sequence.impl.GraphBasedSequenceHandler.handleNode(GraphBasedSequenceHandler.java:172)
at org.wso2.carbon.identity.application.authentication.framework.handler.sequence.impl.GraphBasedSequenceHandler.handle(GraphBasedSequenceHandler.java:127)
at org.wso2.carbon.identity.application.authentication.framework.handler.request.impl.DefaultAuthenticationRequestHandler.handle(DefaultAuthenticationRequestHandler.java:158)
at org.wso2.carbon.identity.application.authentication.framework.handler.request.impl.DefaultRequestCoordinator.handle(DefaultRequestCoordinator.java:240)
at org.wso2.carbon.identity.application.authentication.framework.servlet.CommonAuthenticationServlet.doPost(CommonAuthenticationServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.eclipse.equinox.http.helper.contextpathServletAdaptor.service(contextpathServletAdaptor.java:37)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:128)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:60)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.wso2.carbon.tomcat.ext.servlet.DelegationServlet.service(DelegationServlet.java:68)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.wso2.carbon.identity.captcha.filter.CaptchaFilter.doFilter(CaptchaFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.owasp.csrfguard.CsrfGuardFilter.doFilter(CsrfGuardFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.wso2.carbon.tomcat.ext.filter.CharacterSetFilter.doFilter(CharacterSetFilter.java:65)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:86)
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:110)
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:75)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:99)
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:49)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:62)
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:145)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:688)
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:57)
at org.wso2.carbon.tomcat.ext.valves.RequestEncodingValve.invoke(RequestEncodingValve.java:49)
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:119)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:367)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1639)
at org.apache.tomcat.util.net.socketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: org.wso2.carbon.identity.authenticator.smsotp.exception.SMSOTPException: User does not exist in the User Store.
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPUtils.verifyUserExists(SMSOTPUtils.java:152)
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPUtils.updateUserAttribute(SMSOTPUtils.java:117)
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPAuthenticator.updateMobileNumberForUsername(SMSOTPAuthenticator.java:349)
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPAuthenticator.getMobileNumber(SMSOTPAuthenticator.java:215)
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPAuthenticator.initiateAuthenticationRequest(SMSOTPAuthenticator.java:174)
... 62 more
[2021-01-06 09:25:45,341] [29a19470-2433-4f3b-9f58-523f2eecd51c] DEBUG {org.wso2.carbon.identity.application.authentication.framework.handler.step.impl.GraphBasedStepHandler} - Authentication flow status set to 'FAIL_COMPLETED' for authentication attempt made to service provider: MyServer
[2021-01-06 09:25:45,342] [29a19470-2433-4f3b-9f58-523f2eecd51c] DEBUG {org.wso2.carbon.identity.application.authentication.framework.handler.sequence.impl.GraphBasedSequenceHandler} - Found a Fail Node in conditional authentication
[2021-01-06 09:25:45,343] [29a19470-2433-4f3b-9f58-523f2eecd51c] DEBUG {org.wso2.carbon.identity.application.authentication.framework.handler.request.impl.DefaultRequestCoordinator} - Script initiated Exception occured. org.wso2.carbon.identity.application.authentication.framework.exception.JsFailureException: Error initiated from authentication script. User will be redirected to /authenticationendpoint/retry.do
at org.wso2.carbon.identity.application.authentication.framework.handler.sequence.impl.GraphBasedSequenceHandler.handleAuthFail(GraphBasedSequenceHandler.java:355)
at org.wso2.carbon.identity.application.authentication.framework.handler.sequence.impl.GraphBasedSequenceHandler.handleNode(GraphBasedSequenceHandler.java:180)
at org.wso2.carbon.identity.application.authentication.framework.handler.sequence.impl.GraphBasedSequenceHandler.handle(GraphBasedSequenceHandler.java:127)
at org.wso2.carbon.identity.application.authentication.framework.handler.request.impl.DefaultAuthenticationRequestHandler.handle(DefaultAuthenticationRequestHandler.java:158)
at org.wso2.carbon.identity.application.authentication.framework.handler.request.impl.DefaultRequestCoordinator.handle(DefaultRequestCoordinator.java:240)
at org.wso2.carbon.identity.application.authentication.framework.servlet.CommonAuthenticationServlet.doPost(CommonAuthenticationServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.eclipse.equinox.http.helper.contextpathServletAdaptor.service(contextpathServletAdaptor.java:37)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:128)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:60)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.wso2.carbon.tomcat.ext.servlet.DelegationServlet.service(DelegationServlet.java:68)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.wso2.carbon.identity.captcha.filter.CaptchaFilter.doFilter(CaptchaFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.owasp.csrfguard.CsrfGuardFilter.doFilter(CsrfGuardFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.wso2.carbon.tomcat.ext.filter.CharacterSetFilter.doFilter(CharacterSetFilter.java:65)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:86)
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:110)
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:75)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:99)
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:49)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:62)
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:145)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:688)
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:57)
at org.wso2.carbon.tomcat.ext.valves.RequestEncodingValve.invoke(RequestEncodingValve.java:49)
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:119)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:367)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1639)
at org.apache.tomcat.util.net.socketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
请注意，该用户确实存在于用户存储中，并且可以使用 EMAILOTP 成功登录。
这是我们的设置。
用户可以使用EMAILOTP和TOTP成功登录。但是 SMSOTP 产生了我上面描述的结果。
这个问题的原因可能是什么，我们如何克服它？
谢谢。
更新 2/11/2021
升级到 5.11 后仍然出现相同的错误。不同之处在于，在提交手机号码后（通过点击更新），我们将被重定向到登录屏幕，而不是收到带有 Authentication Error! 错误消息的错误屏幕。
5.11 中的日志内容如下：
[2021-02-11 12:39:00,676] [07e44e15-e594-4f0e-85f9-6c89d74bedab] DEBUG {org.wso2.carbon.identity.authenticator.smsotp.SMSOTPUtils} - User does not exist in the User Store
[2021-02-11 12:39:00,676] [07e44e15-e594-4f0e-85f9-6c89d74bedab] DEBUG {org.wso2.carbon.identity.application.authentication.framework.handler.step.impl.DefaultStepHandler} - Authentication Failed exception! org.wso2.carbon.identity.application.authentication.framework.exception.AuthenticationFailedException: Failed to get the parameters from authentication xml file.
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPAuthenticator.initiateAuthenticationRequest(SMSOTPAuthenticator.java:187)
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPAuthenticator.process(SMSOTPAuthenticator.java:117)
at org.wso2.carbon.identity.application.authentication.framework.handler.step.impl.DefaultStepHandler.doAuthentication(DefaultStepHandler.java:519)
at org.wso2.carbon.identity.application.authentication.framework.handler.step.impl.DefaultStepHandler.handleResponse(DefaultStepHandler.java:488)
at org.wso2.carbon.identity.application.authentication.framework.handler.step.impl.DefaultStepHandler.handle(DefaultStepHandler.java:185)
at org.wso2.carbon.identity.application.authentication.framework.handler.sequence.impl.GraphBasedSequenceHandler.handleAuthenticationStep(GraphBasedSequenceHandler.java:461)
at org.wso2.carbon.identity.application.authentication.framework.handler.sequence.impl.GraphBasedSequenceHandler.handleNode(GraphBasedSequenceHandler.java:173)
at org.wso2.carbon.identity.application.authentication.framework.handler.sequence.impl.GraphBasedSequenceHandler.handle(GraphBasedSequenceHandler.java:128)
at org.wso2.carbon.identity.application.authentication.framework.handler.request.impl.DefaultAuthenticationRequestHandler.handle(DefaultAuthenticationRequestHandler.java:183)
at org.wso2.carbon.identity.application.authentication.framework.handler.request.impl.DefaultRequestCoordinator.handle(DefaultRequestCoordinator.java:248)
at org.wso2.carbon.identity.application.authentication.framework.servlet.CommonAuthenticationServlet.doPost(CommonAuthenticationServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.eclipse.equinox.http.helper.contextpathServletAdaptor.service(contextpathServletAdaptor.java:37)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:128)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:60)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.wso2.carbon.tomcat.ext.servlet.DelegationServlet.service(DelegationServlet.java:68)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.wso2.carbon.identity.captcha.filter.CaptchaFilter.doFilter(CaptchaFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.owasp.csrfguard.CsrfGuardFilter.doFilter(CsrfGuardFilter.java:88)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.wso2.carbon.tomcat.ext.filter.CharacterSetFilter.doFilter(CharacterSetFilter.java:65)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:107)
at org.wso2.carbon.identity.cors.valve.CORSValve.invoke(CORSValve.java:98)
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:110)
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:102)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:99)
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:49)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:62)
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:145)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:57)
at org.wso2.carbon.tomcat.ext.valves.RequestEncodingValve.invoke(RequestEncodingValve.java:49)
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:126)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:373)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1590)
at org.apache.tomcat.util.net.socketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: org.wso2.carbon.identity.authenticator.smsotp.exception.SMSOTPException: User does not exist in the User Store.
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPUtils.verifyUserExists(SMSOTPUtils.java:156)
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPUtils.updateUserAttribute(SMSOTPUtils.java:121)
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPAuthenticator.updateMobileNumberForUsername(SMSOTPAuthenticator.java:352)
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPAuthenticator.getMobileNumber(SMSOTPAuthenticator.java:218)
at org.wso2.carbon.identity.authenticator.smsotp.SMSOTPAuthenticator.initiateAuthenticationRequest(SMSOTPAuthenticator.java:177)
... 63 more
[2021-02-11 12:39:00,696] [07e44e15-e594-4f0e-85f9-6c89d74bedab] ERROR {org.wso2.carbon.identity.application.authentication.framework.handler.step.impl.DefaultStepHandler} - Authentication Failed exception! Failed to get the parameters from authentication xml file.
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