如何解决使用 Salesforce 中的 Apex 类将 Slack 通知发送到多个渠道
我有一个允许我向频道发送松弛通知的顶点类。但我希望能够向多个 slack 频道发送 slack 通知。
有没有人有答案或能够向我指出实现这一目标的文档? 谢谢
public without sharing class SlackNotificationSupport{
public class slackrequest {
@invocableVariable(label='caseNumber')
public String caseNumber;
@invocableVariable(label='status')
public String status;
@invocableVariable(label='nickName')
public String nickname;
@invocableVariable(label='queue')
public String queue;
@invocableVariable(label='accountTier')
public String accountTier;
@invocableVariable(label='accountName')
public String accountName;
@invocableVariable(label='subject')
public String subject;
@invocableVariable(label='businessUnit')
public String businessUnit;
}
public static String setChannelName(String queue) {
String channelName;
channelName = '#'+queue;
channelName = channelName.toLowerCase('en');
channelName = channelName.replaceAll('queue','bot');
channelName = channelName.replaceAll('[_]','-');
return channelName;
}
@invocableMethod(label='Publish to Slack')
public static void publishToSlack(List<slackrequest> requests) {
String webhookURL = system.label.Param_Slack_Token;
String msg;
String channelName;
for(slackrequest r:requests){
if (r.queue == 'internal'){
System.debug('### SlackNotificationSupport new internal case');
channelName = '#'+Label.Slack_Internal_Case_Channel;
msg = 'A new internal case has been created : *'+r.caseNumber+'* - By User : (*'+r.accountName+'*) - Subject : (*'+r.subject+'*)';
}
else if (r.queue == 'caseconcern'){
System.debug('### SlackNotificationSupport new case concern');
channelName = '#'+Label.Slack_Case_Concern_Channel;
msg = 'A new Case Concern has been created : *'+r.caseNumber+'* - By User : (*'+r.nickName+' '+r.accountName+'* From *'+r.accountTier+'*) - Category : (*'+r.subject+'*)';
msg += '\nLink to Case Concern : '+URL.getorgDomainUrl().toExternalForm()+'/'+r.status;
}
// Team Leads
else if (r.queue == 'Queue Team Leads') {
channelName = setChannelName(r.queue);
msg = 'A customer has opened a new case.\n>>>*'+
r.caseNumber+'* - '+r.subject;
System.debug('### SlackNotificationSupport Queue Team Leads');
} // New Tier 1 Ticker
else if (r.accountTier == 'Tier 1' && r.accountName != null && r.queue != null) {
System.debug('### SlackNotificationSupport New Tier 1');
channelName = setChannelName(r.queue);
msg = 'The customer '+r.accountTier+' - *'+r.accountName+'* has opened a new case.\n>>>*'+
r.caseNumber+'* - '+r.subject;
}// Assigned ticket,status to Open - Internal notification for awaiting Feedback cases
else if (r.nickname != null && r.status != null && r.caseNumber != null) {
System.debug('### SlackNotificationSupport Status x to Open');
channelName = '@'+r.nickname;
if(r.queue == 'internal_notification')msg = 'Salesforce Internal Case number *'+r.caseNumber+'* related to : *'+r.subject+'* - Status changed to : *'+r.status+'*.';
else msg = 'Case number *'+r.caseNumber+'* has become '+r.status+'.';
}
// Generate JSON for request
try {
if (r.queue != null || r.nickname != null) {
System.debug('### SlackNotificationSupport Sending message');
JSONGenerator gen = JSON.createGenerator(true);
gen.writeStartObject(); //Inserts {
gen.writeStringField('text',msg);
gen.writeStringField('channel',channelName);
gen.writeStringField('username','bot-support');
gen.writeStringField('icon_emoji',':smartplus:');
gen.writeEndobject(); //Inserts }
String body = gen.getAsstring(); //Translates JSONGenerator to string to be passed to callout
System.debug('### SlackNotificationSupport body: '+ body);
System.enqueueJob(new qCallOut(webhookURL,'POST',body)); // Send request
}
else {
System.debug('### SlackNotificationSupport Queue = '+ r.queue);
return;
}
} // try
catch (exception e){
system.debug('### SlackNotificationSupport error:' + e);
}
}
}
public class qCallOut implements System.Queueable,Database.AllowsCallouts {
private final String url;
private final String method;
private final String body;
public qCallOut(String url,String method,String body) {
this.url = url;
this.method = method;
this.body = body;
}
public void execute(System.QueueableContext ctx) {
HttpRequest req = new HttpRequest();
req.setEndpoint(url);
req.setMethod(method);
req.setBody(body);
Http http = new Http();
// to pass when process builder is invoked by another test class
if(!Test.isRunningtest()){
HttpResponse res = http.send(req);
}
}
}
}
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