Symptoms
During installation or in-place upgrade to v1903/19H1 releases of Windows 10 or Windows Server 2019, the guest will hang (at the windows logo screen) or BSOD.
Cause
This is a kNown issue in v1903/19H1 of both Windows 10 and Windows Server 2019 that first appeared in build 18362. VMware is collaborating with Microsoft on a fix and Microsoft has published KB4497935 to resolve this issueCustomers who meet all of the following criteria are affected:
- Using VMware Cloud on AWS, Sphere 6.7 or later
- VM is on hardware version 14 or later
- VM is enabled with vIOMMU or "Virtualization Based Security" (VBS), regardless if VBS is enabled in Windows
- Customer is attempting to install or perform in-place upgrade to v1903/19HA releases of Windows 10 or Windows Server 2019
If you are affected, we recommend delaying adoption of v1903/19H1 until after patch is available from Microsoft.
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