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Windows10如何开启鼠标显示指针轨迹

最近3D VDI 用户反馈,Windows 10从v1803升级到v1809后,进入3D VDI后鼠标指针丢失,但是功能还是可以用的。又是一个蛋疼的问题。查了Citrix官网,已经是Citrix kNown issue了,而且在Windows 10 v1809上也很多其它的kNown issue。具体请参考Citrix官网: https://support.citrix.com/article/CTX234973

目前Citrix官网说正在working with Microsoft解决这个问题,给出了一个workaround,具体信息见下:

Issue 7 - Issue Description

Mouse pointer is not visible within a v1809 HDX 3D pro session. All operations inside the session are to be performed by keyboard using shortcuts. This issue is seen with Citrix XenApp/XenDesktop 7.15 only. This issue is not seen with later versions of XenApp/XenDesktop.
[LCM-4951]

Problem Cause

A change in mouse functionality API‘s is causing this issue.

Solution
Citrix is working with Microsoft to resolve this issue. As a work around,users Could enable mouse pointer trails by following below steps:

  1. Click Start and type ‘mouse settings‘.
  2. Click on ‘Additional mouse options‘.
  3. Click on ‘Pointer Options‘ tab.
  4. Select the checkBoxdisplay pointer trails‘.
  5. Click Apply and Ok.

作为运维人员要么自己帮客户改,要么给客户一个文档,让客户自己改。但是应该还有option3:组策略更改这个配置,google了一下,确实有这个注册表键值。

注册表键值路径:hey_CURRENT_USER\Control Panel\ Mouse
然后新建一个String Value,命名为:MouseTrails

Windows10如何开启鼠标显示指针轨迹


填写一个键值,键值范围是:1 ~ 7
1 – Minimum length trails.
4 – Medium length trails.
7 – Maximum length trails.

Windows10如何开启鼠标显示指针轨迹

如果想关闭显示指针轨迹,把这个值设置为0即可。

Windows10如何开启鼠标显示指针轨迹

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